DISCLAIMER	3
PREFACE	8
PART 1 – BEFORE SURVEILLANCE –	12
CHAPTER 1: HISTORY OF PRIVATE INVESTIGATORS	13
CHAPTER 2: SURVEILLANCE DEFINED	24
The Law: Surveillance	27
The case of non-kosher meat	32
CHAPTER 3: WHY ARE THINGS SEEN?	47
The case of the inquisitive cow	56
CHAPTER 4: LOCATING PEOPLE / FACTUAL INQUIRIES	72
Ethics on locating people	74
The case of conflicting interests	81
Australian Securities Investment Commission (ASIC)	90
State Offices of Fair Trading	92
Department of Lands	93
Council records	97
Insolvency and Trustee Service Australia (ITSA)	97
Court records	98
Australian Business Register (ABR)	98
Credit and insurance databases	99
Australasian Legal Information Institute (AUSLII)	100
Web searches	100
Trading / Tenant reference databases	102
Media searches	102
Map and route navigation	103
The case of the clever cheque trace	104
CHAPTER 5: GARBAGE SEARCHES	108
The Law: Garbage searches / Dumpster diving	111
CHAPTER 6: PRETEXT CALLS	116
The Law: Pretext calls and impersonation	119
Pretext suggestions	129
The case of unfortunate advertising	132
Phone techniques	133
The case of not so injured testicles	139
The case of being taken for a ride	143
CHAPTER 7: SURVEILLANCE CAMERA TECHNIQUES	148
Camera types	151
Pinhole cameras	152
Wireless cameras	153
What to film	154
Running bags	156
Shiny PI badges	157
CHAPTER 8: SURVEILLANCE VEHICLES	159
PART 2 – DOING SURVEILLANCE –	175
CHAPTER 9: SURVEILLANCE PREPARATION	176
Pre-Surveillance inquiries (Urban)	177
CHAPTER 10: COMMENCING SURVEILLANCE	179
Surveillance drive-past reconnaissance	184
Surveillance photographs	187
CHAPTER 11: STATIC SURVEILLANCE (STAKEOUTS)	189
Loitering pretexts	190
Response to a compromise	191
Response considerations	193
Response options	193
Stakeout parking considerations	196
The case of waterside violence	200
When to conduct surveillance	202
The case of the Belmore Bomber	206
CHAPTER 12: IDENTIFYING PEOPLE	233
Identification techniques	234
The case of a wandering pot plant	237
CHAPTER 13: FOLLOWING BY FOOT	240
The case of stolen noodles	244
CHAPTER 14: FOLLOWING BY VEHICLE	264
Lost contact response	270
CHAPTER 15: WORKING IN SECURE AREAS	272
The Law: Trespass	273
The case of long airport delays	276
CHAPTER 16: WORKING IN BUILDINGS	278
Working in city buildings	283
CHAPTER 17: WORKING IN APARTMENTS	286
Surveillance on units	295
CHAPTER 18: WORKING IN CAR PARKS	298
CHAPTER 19: WORKING IN TRAINS	301
CHAPTER 20: WORKING IN BUSES	309
CHAPTER 21: WORKING IN TAXIS	312
The case of the undercover taxi driver	313
CHAPTER 22: WORKING IN SHOPPING CENTRES	324
Trolley cam	326
The case of bad table service	329
CHAPTER 23: WORKING THE ENVIRONMENT	334
The Law: Use of listening devices	340
The case of the paparazzo PI	341
CHAPTER 24: INFIDELITY SURVEILLANCE	346
The case of religious divorce	360
The case of the mistaken itinerary	374

PART 3 – ADVANCED SURVEILLANCE –	377
CHAPTER 25: AGENT COMMUNICATIONS	378
Radio conventions	379
Radio language glossary	380
Phonetic alphabet	384
CHAPTER 26: WORKING ON MEDICAL APPOINTMENTS	385
Purpose of arranged medicals	386
Action points for arranged medical appointments	387
CHAPTER 27: DISGUISES	393
CHAPTER 28: UNDERCOVER SURVEILLANCE	398
The case of the dodgy cable guy	401
CHAPTER 29: RURAL SURVEILLANCE	416
Rural surveillance issues	421
Pre-Surveillance inquiries (Rural)	422
Commencing rural stakeouts	423
The case of a favourable compromise	430


PART 4 – AFTER SURVEILLANCE –	446
CHAPTER 30: SURVEILLANCE REPORTING	447
Report writing	448
Report example	455
Post surveillance debrief	456
Ensuring evidence is admissible	457
Present evidence in court	458
The case of questionable evidence	460
CHAPTER 31: SURVEILLANCE FEES AND CHARGES	490
CHAPTER 32: AGENT PROVOCATEUR	498
CHAPTER 33: AGENT SAFETY AND SECURITY	500
The case of cheap phone calls	514
The case of an unhappy caller	517
The case of the panting intruder	522
CHAPTER 34: TRAINING COURSES	533
NATIONAL INVESTIGATOR LICENSING BODIES	536
CONCLUSION	538
About the Author	540

RELEVANT TRAINING PACKAGES & QUALIFICATIONS	541

CONTENTS