- Behind the Private Eye -

Surveillance Investigations - tales & techniques

CORE UNIT AND ELEMENT REFERENCES

PRS03 Asset security

PRSIS301A Determine method of investigation

UNIT	BOOK REFERENCE	PAGE
PRSIS301A/01 Identify scope of investigation	BEFORE SURVEILLANCE	12
	CHAPTER 3: WHY ARE THINGS SEEN	47
	CHAPTER 4: LOCATING PEOPLE / FACTUAL INQUIRIES	72
	CHAPTER 6: PRETEXT CALLS	116
	CHAPTER 7: SURVEILLANCE CAMERA TECHNIQUES	148
PRSIS301A/02 Gather & review background information	CHAPTER 4: LOCATING PEOPLE / FACTUAL INQUIRIES	72
PRSIS301A/02 Gather & review background information	CHAPTER 6: PRETEXT CALLS	116
PRSIS301A/03 Determine method of investigation	BEFORE SURVEILLANCE	12
PRSIS301A/03 Determine method of investigation	CHAPTER 4: LOCATING PEOPLE / FACTUAL INQUIRIES	72

PRSIS302A Compile investigative report

UNIT	BOOK REFERENCE	PAGE
PRSIS302A/01 Organise information	BEFORE SURVEILLANCE	12
PRSIS302A/01 Organise information	CHAPTER 4: LOCATING PEOPLE / FACTUAL INQUIRIES	72
PRSIS302A/02 Compile report	CHAPTER 30: SURVEILLANCE REPORTING	447
PRSIS302A/02 Compile report	Report writing	448
PRSIS302A/03 Complete report	CHAPTER 30: SURVEILLANCE REPORTING	447
	Report writing	448
	CHAPTER 31: SURVEILLANCE FEES AND CHARGES	490

PRSIS303A Provide quality investigative services to clients

UNIT	BOOK REFERENCE	PAGE
PRSIS303A/02 Deliver investigative service to customers	CHAPTER 9: SURVEILLANCE PREPARATION	176
	Working with domestic clients	351
	Domestic client assistance	353
	Managing domestic clients	358

PRSIS304A Conduct surveillance

UNIT	BOOK REFERENCE	PAGE
PRSIS304A/01 Prepare for surveillance operations	BEFORE SURVEILLANCE	12
	CHAPTER 3: WHY ARE THINGS SEEN	47
	CHAPTER 4: LOCATING PEOPLE / FACTUAL INQUIRIES	72
	CHAPTER 6: PRETEXT CALLS	116
	CHAPTER 7: SURVEILLANCE CAMERA TECHNIQUES	148
PRSIS304A/02 Carry out surveillance operation	Pre-Surveillance inquiries (Urban)	177
	Pre-Surveillance inquiries (Rural)	422
	Departure checklist	178
	CHAPTER 10: COMMENCING SURVEILLANCE	179
	CHAPTER 11: STATIC SURVEILLANCE (STAKEOUTS)	189
PRSIS304A/03 Complete surveillance operations	AFTER SURVEILLANCE	446
	CHAPTER 30: SURVEILLANCE REPORTING	447
	Report writing	448
	CHAPTER 31: SURVEILLANCE FEES AND CHARGES	490
	Ensuring evidence is admissible	457

PRSIS305A Organise and operate a surveillance vehicle

UNIT	BOOK REFERENCE	PAGE
PRSIS305A/01 Select vehicle	CHAPTER 8: SURVEILLANCE VEHICLES	159
PRSIS305A/02 Equip & maintain vehicle	Vehicle inventory	159
	Vehicle selection	160
	Departure checklist	178
	Personal waste management	171
PRSIS305A/03 Operate vehicle	CHAPTER 14: FOLLOWING BY VEHICLE	264
PRSIS305A/03 Operate vehicle	Surveillance drive-past reconnaissance	184

PRSIS306A Gather information by factual investigation

UNIT	BOOK REFERENCE	PAGE
PRSIS306A/01 Prepare for investigative activities	Pre-Surveillance inquiries (Urban)	177
	Pre-Surveillance inquiries (Rural)	422
	Departure checklist	178
	CHAPTER 10: COMMENCING SURVEILLANCE	179
	CHAPTER 11: STATIC SURVEILLANCE (STAKEOUTS)	189
PRSIS306A/02 Gather information	CHAPTER 4: LOCATING PEOPLE / FACTUAL INQUIRIES	72
	CHAPTER 10: COMMENCING SURVEILLANCE	179
	Surveillance drive-past reconnaissance	184
	Surveillance photographs	187
PRSIS306A/03 Report information	CHAPTER 30: SURVEILLANCE REPORTING	447
	Report writing	448
	CHAPTER 31: SURVEILLANCE FEES AND CHARGES	490
	Ensuring evidence is admissible	457

PRSIS308A Operate information gathering equipment

UNIT	BOOK REFERENCE	PAGE
PRSIS308A/01 Select equipment required	CHAPTER 8: SURVEILLANCE VEHICLES	159
	Camera types	151
	CHAPTER 10: COMMENCING SURVEILLANCE	179
	Surveillance drive-past reconnaissance	184
	Surveillance photographs	187
PRSIS308A/02 Operate equipment	CHAPTER 7: SURVEILLANCE CAMERA TECHNIQUES	148
PRSIS308A/02 Operate equipment	What to film	154
PRSIS308A/03 Maintain & store equipment	CHAPTER 7: SURVEILLANCE CAMERA TECHNIQUES	148

PRSIS311A Work effectively in the investigative services industry

UNIT	BOOK REFERENCE	PAGE
PRSIS311A/01 Interpret & comply with legal & procedural requirements	DISCLAIMER	3
	CHAPTER 32: AGENT PROVOCATEUR	498
	AGENT PROVOCATEUR	498
	Ensuring evidence is admissible	457
	CHAPTER 33: AGENT SAFETY	500
PRSIS311A/02 Model high standards of performance	Working with domestic clients	351
PRSIS311A/03 Develop & maintain professional competence	CHAPTER 32: AGENT PROVOCATEUR	498
PRSIS311A/03 Develop & maintain professional competence	CHAPTER 34: TRAINING COURSES	533

PRSSO221A Contribute to investigative activities

UNIT	BOOK REFERENCE	PAGE
PRSSO221A/03 Conduct surveillance	BEFORE SURVEILLANCE	12
	CHAPTER 7: SURVEILLANCE CAMERA TECHNIQUES	148
	Report writing	448
	CHAPTER 31: SURVEILLANCE FEES AND CHARGES	490

PRSSO311A Prepare and present evidence in court

UNIT	BOOK REFERENCE	PAGE
PRSSO311A/01 Gather & organise information	CHAPTER 30: SURVEILLANCE REPORTING	447
	Report writing	448
	Ensuring evidence is admissible	457

PRSSO315A Store and protect information

UNIT	BOOK REFERENCE	PAGE
PRSSO315A/01 Collect and assess information	Pre-Surveillance inquiries (Rural)	422
	CHAPTER 4: LOCATING PEOPLE / FACTUAL INQUIRIES	72
	CHAPTER 5: GARBAGE SEARCHES	108
	CHAPTER 6: PRETEXT CALLS	116
PRSSO315A/02 Store information	AGENT PROVOCATEUR	498
PRSSO315A/02 Store information	Ensuring evidence is admissible	457

PSP04 Public sector

PSPREG414A Conduct surveillance

UNIT	BOOK REFERENCE	PAGE
PSPREG414A/01 Plan surveillance	Pre-Surveillance inquiries (Urban)	177
	Pre-Surveillance inquiries (Rural)	422
	Departure checklist	178
	CHAPTER 10: COMMENCING SURVEILLANCE	179
	CHAPTER 11: STATIC SURVEILLANCE (STAKEOUTS)	189
PSPREG414A/02 Carry out surveillance	Pre-Surveillance inquiries (Urban)	177
	Pre-Surveillance inquiries (Rural)	422
	Departure checklist	178
	CHAPTER 10: COMMENCING SURVEILLANCE	179
	CHAPTER 11: STATIC SURVEILLANCE (STAKEOUTS)	189
PSPREG414A/03 Complete surveillance operation	AFTER SURVEILLANCE	446
	CHAPTER 30: SURVEILLANCE REPORTING	447
	Report writing	448
	CHAPTER 31: SURVEILLANCE FEES AND CHARGES	490

PUAPOL028A Manage investigation information processes

UNIT	BOOK REFERENCE	PAGE
PUAPOL028A/01 Use information-gathering techniques	Pre-Surveillance inquiries (Urban)	177
	Pre-Surveillance inquiries (Rural)	422
	CHAPTER 4: LOCATING PEOPLE / FACTUAL INQUIRIES	72
	CHAPTER 5: GARBAGE SEARCHES	108
	CHAPTER 6: PRETEXT CALLS	116

SRSOGP012A Carry out an investigation

UNIT	BOOK REFERENCE	PAGE
SRSOGP012A/01 Investigate circumstances	Pre-Surveillance inquiries (Urban)	177
SRSOGP012A/01 Investigate circumstances	CHAPTER 4: LOCATING PEOPLE / FACTUAL INQUIRIES	72

PUA00 Public safety

PUAESU001A Plan an electronic surveillance operation

UNIT	BOOK REFERENCE	PAGE
	CHAPTER 4: LOCATING PEOPLE / FACTUAL INQUIRIES	72
	CHAPTER 7: SURVEILLANCE CAMERA TECHNIQUES	148
	CHAPTER 25: AGENT COMMUNICATIONS	378

PUAESU002A Execute an electronic surveillance operation

UNIT	BOOK REFERENCE	PAGE
	CHAPTER 7: SURVEILLANCE CAMERA TECHNIQUES	148
	CHAPTER 25: AGENT COMMUNICATIONS	378

PUAPSU001A Conduct surveillance of subject(s)

UNIT	BOOK REFERENCE	PAGE
	Pre-Surveillance inquiries (Urban)	177
	Pre-Surveillance inquiries (Rural)	422
	Departure checklist	178
	CHAPTER 10: COMMENCING SURVEILLANCE	179
	CHAPTER 11: STATIC SURVEILLANCE (STAKEOUTS)	189
	CHAPTER 14: FOLLOWING BY VEHICLE	264

PUAPSU002A Plan a surveillance operation

UNIT	BOOK REFERENCE	PAGE
	Pre-Surveillance inquiries (Urban)	177
	Pre-Surveillance inquiries (Rural)	422
	Departure checklist	178
	CHAPTER 10: COMMENCING SURVEILLANCE	179
	CHAPTER 11: STATIC SURVEILLANCE (STAKEOUTS)	189

PUAPSU003A Provide surveillance evidence and documentation

UNIT	BOOK REFERENCE	PAGE
	AFTER SURVEILLANCE	446
	CHAPTER 30: SURVEILLANCE REPORTING	447
	CHAPTER 30: SURVEILLANCE REPORTING	447
	Report writing	448
	CHAPTER 31: SURVEILLANCE FEES AND CHARGES	490

PUAPSU004A Communicate in a surveillance environment

UNIT	BOOK REFERENCE	PAGE
	CHAPTER 25: AGENT COMMUNICATIONS	378
	Radio conventions	379
	Radio language glossary	380
	Second agent	427

PUAPSU005A Perform physical foot surveillance

UNIT	BOOK REFERENCE	PAGE
	DOING SURVEILLANCE	175
	CHAPTER 13: FOLLOWING BY FOOT	240

PUAPSU006A Perform physical mobile surveillance

UNIT	BOOK REFERENCE	PAGE
	DOING SURVEILLANCE	175
	CHAPTER 14: FOLLOWING BY VEHICLE	264

PUAPSU007A Take covert surveillance photographs and video imagery

UNIT	BOOK REFERENCE	PAGE
	CHAPTER 7: SURVEILLANCE CAMERA TECHNIQUES	148
	Camera types	151
	What to film	154
	CHAPTER 10: COMMENCING SURVEILLANCE	179
	Surveillance drive-past reconnaissance	184
	Surveillance photographs	187

SFI04 Seafood industry

SFICOMP402B Plan the surveillance operation

UNIT	BOOK REFERENCE	PAGE
SFICOMP402B/01 Participate in planning the surveillance operation	Pre-Surveillance inquiries (Urban)	177
	Pre-Surveillance inquiries (Rural)	422
	Departure checklist	178
	CHAPTER 10: COMMENCING SURVEILLANCE	179
	CHAPTER 11: STATIC SURVEILLANCE (STAKEOUTS)	189
SFICOMP402B/02 Conduct reconnaissance of nominated location	Pre-Surveillance inquiries (Urban)	177
	Pre-Surveillance inquiries (Rural)	422
	Departure checklist	178
	Surveillance drive-past reconnaissance	184
	CHAPTER 10: COMMENCING SURVEILLANCE	179
	CHAPTER 11: STATIC SURVEILLANCE (STAKEOUTS)	189
	Close target reconnaissance (CTR)	426
SFICOMP402B/03 Participate in preparation of the surveillance plan	BEFORE SURVEILLANCE	12
	CHAPTER 4: LOCATING PEOPLE / FACTUAL INQUIRIES	72
	CHAPTER 9: SURVEILLANCE PREPARATION	176

SFICOMP403B Operate and maintain surveillance equipment

UNIT	BOOK REFERENCE	PAGE
SFICOMP403B/01 Operate & maintain surveillance equipment	CHAPTER 7: SURVEILLANCE CAMERA TECHNIQUES	148
	CHAPTER 8: SURVEILLANCE VEHICLES	159
	CHAPTER 25: AGENT COMMUNICATIONS	378
SFICOMP403B/02 Participate in the establishment & use of surveillance communication protocols	CHAPTER 25: AGENT COMMUNICATIONS	378
	Radio conventions	379
	Radio language glossary	380

SFICOMP405A Perform post-surveillance duties

UNIT	BOOK REFERENCE	PAGE
SFICOMP405A/01 Store & secure equipment	Rural inventory	428
SFICOMP405A/01 Store & secure equipment	CHAPTER 9: SURVEILLANCE PREPARATION	176
SFICOMP405A/02 Prepare surveillance product to a standard that meets court requirements	DOING SURVEILLANCE	175
	CHAPTER 30: SURVEILLANCE REPORTING	447
	Ensuring evidence is admissible	457
SFICOMP405A/03 Participate in debriefing session on the surveillance activity	AFTER SURVEILLANCE	446
	Post surveillance debrief	456

SFICOMP406B Perform mobile surveillance

UNIT REFERENCE	BOOK REFERENCE	PAGE
SFICOMP406B/01 Maintain mobile surveillance	CHAPTER 12: IDENTIFYING PEOPLE	233
	Identification techniques	234
	DOING SURVEILLANCE	175
	CHAPTER 14: FOLLOWING BY VEHICLE	264
SFICOMP406B/02 Maintain covert nature of surveillance operation	Pre-Surveillance inquiries (Urban)	177
	Pre-Surveillance inquiries (Rural)	422
	Departure checklist	178
	CHAPTER 10: COMMENCING SURVEILLANCE	179
	CHAPTER 11: STATIC SURVEILLANCE (STAKEOUTS)	189
SFICOMP406B/03 Respond to changes in surveillance operation	CHAPTER 11: STATIC SURVEILLANCE (STAKEOUTS)	189
	Loitering	190
	Lost contact response	270
	Second agent	427

FNS30404 Certificate III In Financial Services (Mercantile Agents)

UNIT	BOOK REFERENCE	PAGE
FNSMERC303A Serve legal process	The case of the panting intruder	522
FNSMERC303A Serve legal process	The case of bad table service	329
FNSMERC304A Locate subjects	CHAPTER 4: LOCATING PEOPLE / FACTUAL INQUIRIES	72